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西文图书1.The best of the Gallup management journal 2001-2007 / F270/W27
馆藏复本:1
可借复本:1 edited by Geoffrey Brewer and Barb Sanford.
Gallup Press, c2007.
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西文图书2.Chocolates on the pillow aren't enough : reinventing the customer experience / F719/W1
馆藏复本:1
可借复本:1 Tisch, Jonathan M.
John Wiley & Sons, Inc., 2007.
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西文图书3.What managers say, what employees hear : connecting with your front line (so they'll connect with cu F270/W23
馆藏复本:1
可借复本:1 edited by Regina Fazio Maruca.
Praeger Publishers, 2006.
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