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• 000 01680nam 22002538a 4500

• 001 0000307546

• 005 20080513153200.0

• 008 060901s2007 caua b 001 0 eng

• 020 __ |a 0787985252 (cloth) : |c CNY215.00

• 020 __ |a 9780787985257

• 040 __ |a DLC |c Wuxilib

• 090 __ |a F272.91/W3

• 093 __ |a F272.91 |2 4

• 100 1_ |a Deal, Jennifer J.

• 245 10 |a Retiring the generation gap : |b how employees young and old can find common ground / |c Jennifer J. Deal.

• 250 __ |a 1st ed.

• 260 __ |a San Francisco, Calif. : |b Wiley : |b Center for Creative Leadership, |c 2007.

• 300 __ |a xi, 260 p. : |b ill. ; |c 24 cm.

• 504 __ |a Includes bibliographical references (p. 237-240) and index.

• 505 0_ |a Introduction : do not pass go without reading this chapter! -- Principle 1. All generations have similar values; they just express them differently -- Principle 2. Everyone wants respect; they just don't define it the same way -- Principle 3. Trust matters -- Principle 4. People want leaders who are credible and trustworthy -- Principle 5. Organizational politics is a problem? : no matter how old (or young) you are -- Principle 6. No one really likes change -- Principle 7. Loyalty depends on the context, not on the generation -- Principle 8. It's as easy to retain a young person as an older one : if you do the right things -- Principle 9. Everyone wants to learn? : more than just about anything else -- Principle 10. Almost everyone wants a coach -- Conclusion -- Answers to a few questions -- References and suggested reading.

• 650 _0 |a Work.

• 650 _0 |a Conflict of generations.

• 650 _0 |a Intergenerational relations.

• 650 _0 |a Psychology, Industrial.